Its never under stressed how important is harmony at work place.
Why only at work place even at home or in a country situation.
The role of the leader in this aspect is hardly underwritten. The leader is the in charge of the organisational mood. How the employees traet their customers is very well also determined by how employees are treated themselves at the work place. So it is imperative to respefct the employee as a franchisee of the business.
Employees are the most nearer to the customers and their voice matters the most. Hence it is also important to meet the frontline employees of the org. and take their valuable feedback and finetune processes, products, and strategies from time to time.
If you keep your employees happy they will keep the organisation healthy.
So its the duty of all leaders to be cheerful and enthused at all times. They should keep at least one day for any employee to walk in and share their views on the day to day happenings in the org.
You can differntiate your org. very easily on the caring aspect. It is important to remember that in this age of Social Networks you can easily get good or bad word of mouth based on these parameters.
So you could include a employee bash for every achivement so that their winning streak is reinforced. The more people have fun the more they are likely to enjoy the work and work with passion, which will surely increase the productivity and profitability of the organisation.
Sunday, December 11, 2011
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